Why choose Telecare?

The Telecare system can be an alternative option for service users having to receive more intensive care, and increases their confidence to be independent in their own home.

What are the advantages of Telecare?

• Easy set up
• Monitoring service 24 hours a day, 365 days a year
• Promotes independence
• Reduce risk
• Provides peace of mind for families and carers
  
  

Who can benefit?

“Help me live my life as I want, by using assistive technology to support me.”

• Older people living alone or in isolation
• People with disabilities or chronic conditions e.g. heart condition, risk of falls  or with impairments
• Vulnerable people or those anxiety over safety and security
• Family and carers for their reassurance and peace of mind

Other Telcare sensors available

The Telecare system can be an alternative option for service users having to receive more intensive care, and increases their confidence to be independent in their own home.

Environmental Sensors

Flood Sensors.

Environmental Sensors can ensure your safety in the home by smoke or carbon monoxide detection.

Personal Care Sensors

Personal Care Sensors such as property exit sensors can help if you have dementia and may have wandered out of your home.

Epilepsy sensors that can alert us if you are having a seizure.

Fall detectors or bed / chair occupancy sensors can alert us if you’ve fallen.

These sensors connect wirelessly to the base unit and will alert the call operators when recognising that help is required.

Several of these sensors can be connected to the base unit at any one time to provide a tailored package that can fully support your individual need.

How much does it cost?

Telecare gives peace of mind from as little as 50p per day.

The Telecare Equipment is supplied from your local authority. The charges vary according to each local authority area and payments can be made monthly to the local authority by direct debit. More information details from our partner organisations are available below. Click on the link for your local authority area.

VAT exemption

If you are chronically sick or disabled you do not have to pay VAT for this service. You will need to complete a short VAT relief form available from your local Telecare team. For further information on VAT Exemption please visit the HMRC website.

How do I access the service?

To request a Telecare installation simply complete the Telecare self-referral form, and we will connect you to the Telecare team for your area. Alternatively you can call Galw Gofal on 0300 123 66 88 day or night.

How do I get more information?

We currently work with the following local councils by taking their telecare alert calls following installation of your equipment:

Anglesey Residents:  Anglesey Telecare Service

Bridgend County Borough Council: Bridgelink Telecare

Conwy Residents: Conwy Telecare Service

Denbighshire Residents:  Denbighshire Telecare Service

Gwynedd Residents:  Gwynedd Telecare Service