Privacy and Cookies

Privacy

There are forms and applications on Conwy’s website that ask for your personal information. Your privacy is important to us and we want to reassure you that we will always behave in a responsible and trustworthy way when dealing with your personal information.

We only ask for your personal details when we need them to provide services or plan for future service delivery. The information you give us is held in databases owned by Conwy County Borough Council or an organisation chosen to deliver services on our behalf.

Our forms will normally tell you how your information will be used and we will not share your personal information with other companies, businesses or individuals unless required by law. See more here: How we use your Information

You can read more about Conwy’s online payments facility by following this link.

Cookies

This website uses cookies to remember things like which language you have chosen, the order in which you have looked at our web pages or whether you have been to the site before. You can find a list of the cookies we use below.

A 'cookie' is a small text file that is written to your computer by the web browser. Our cookies do not contain any personal information; they’re just markers to remember things selected while on the site. There are 2 types of cookies: ‘session’ cookies are only used while you’re on the site and are deleted when the browser is closed; ‘persistent’ cookies are temporarily stored on your computer for a set length of time and can be re-used when you return to the site. You can learn more on websites like this one: www.allaboutcookies.org or www.aboutcookies.org

You can set your web browser to allow, block or prompt you for a decision when cookies are used. In some browsers, you can allow session cookies, even if you want to block other types of cookie. We recommend that you at least have session cookies enabled for this site, so that basic functions, such as your choice of language work properly.