Welcome to the
North Wales Regional Call Monitoring Service

Care Connect is commissioned by local authorities and housing providers to deliver call monitoring services for the following:

1. Social Community Alarms /Telecare /Mobile Telecare with GPS tracking


2. Telehealth – vital sign monitoring


3. Telephone Check Calls, proactive calling


4. Lone Working & GPS tracking
   
   
5. Carer Card holders


6. Out of Hours Services, including:
   
   
   • Contact point for Social Services Emergency Duty Teams
     
     
   • Housing repairs for local authorities and housing associations
     
     
   • Environmental Services
     
     
   • Public Protection
     
     
   • Homelessness
     
     
   • Public Buildings
     
     
   • Education - Youth Service etc.


7. Disaster Recovery and Business Continuity
   
   
8. Support with Emergency Planning